Targets are crazy high and most customers as of late are very impatient, good training and good atmosphere in general. 9 answers. Currys employs around 10,000 people, and, as a whole, parent company Dixons Retail provides full and part time jobs for more than 35,000 staff at over 1,000 stores and offices around the world. This cookie is set by GDPR Cookie Consent plugin. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Alright pay Targets can be hard to achieve and frustrating. You will only survive in this place if you are good at sales For This is an interesting perspective. - The 70% is split up into different channels you need to hit, ranging from contracts to broadband sales. For instance, the company has raised its sales targets by 4% this month, despite it being January, traditionally the quietest month for retail. But I get the reluctance. Thanks, KPI and sales targets are set far to high for anyone to realistically be expected to meet them. She also silently recommended I looked at John Lewis or Argos or Amazon because theyve seemingly stopped stocking all of their HP laptops, which is what I was looking for. The cookies is used to store the user consent for the cookies in the category "Necessary". How do you afford it? With an account from a Freight Forwarder company and the U.S. based No commission for commission work, No commission for commission workRead More, Reviewed by: Business Analyst (Current Employee), Rugby Store - Let us know the issue and our team will review and address it. Overworked May 31, 2021. All to make it harder to hit that and for them not having to pay you. The job was commission based so there was a competitive side to the job. I get that a lot of people working in retail can be pretty miserable, especially if theres sales targets and stuff involved - but am I incorrect in my assumption that both colleagues I spoke to would have benefitted in some way from selling me a product? Follow to get Currys' best codes & discounts. the customer satisfaction rating must be over lets say 70% but it works with an average of grades, and even though an average of 10 and 1 is 5, with them one 10 and a 5 will be a 6. There was no hard part of the job for Work Experience at all. It does not store any personal data. - Long days/hours on weekends and over Christmas, Hi there, Hope youve found a much more rewarding job now. The cookie is used to store the user consent for the cookies in the category "Analytics". Salaries. Older male staff was making inappropriate comments about the girls in the store and took months for anything to be done about it but everyone knew and would make jokes. I went to buy a TV from Curry's a few months ago (immediately returned as it was DOA, and got a replacement from John Lewis), and a really obnoxious sales guy tried to flog me the insurance. As a Currys colleague, you can select benefits that work for you, your lifestyle and your career. From healthcare to discounts to development, plus life assurance, pension and a bonus plan. We recognise that having/adopting children is a very special time and as a Currys Colleague you are entitled to enhanced maternity/paternity and adoption pay. Really great management and treat all employees equally. As a retail business, its very important that we are there when our customers need us to be whether thats visiting a shop, receiving a delivery or calling us. Sales Colleague - PCW in Bedford, England, Assistant Manager in Belfast, Northern Ireland, Retail Sales Associate in Banbury, England. You will only survive in this place if you are good at sales By offering the right ranges of products and services, we not only succeed in making our customers happy, we also achieve performance targets as well. Read More, Reviewed by: Retail Assistant in Manchester, England. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Why are you allowed to use the coarse adjustment when you focus the low power objective lens? If you're going to centre the business around Care Plans, make them worth buying. I was feeling a bit spontaneous today. We had a nice chat about the product I was looking at but when it was established this specific product wasnt in stock, there seemed to be no attempt to interest me in any other product which took me by surprise a little bit. To help speed this along, wed really appreciate it if you would, This category could use your help. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Positive 69%. Forcing Customers to buy products, If your female, you will never progress job level wise at this place, No Commission even though you make bags for the company (I made 20k a week minimum), Reviewed by: Sales Colleague - PCW in Bedford, England (Former Employee), Commission, holiday days, communication, perks, Reviewed by: Assistant Manager in Belfast, Northern Ireland (Current Employee), Reviewed by: Retail Store Manager (Current Employee), The people you work with are great So far Ive considered Currys/PC World and also a number of phone companies e.g. the customer satisfaction rating must be over lets say 70% but it works with an average of grades, and even though an average of 10 and 1 is 5, with them one 10 and a 5 will be a 6. The most enjoyable part of the job was allowing customers to have a try at the gaming experience of the PSVR and making customers participate in a FIFA competition to win prizes. Currys commissions or referral payments? What are annual and biennial types of plants? He then said it wasn't insurance after all, but a "service plan". don't appreciate extra things staff go above and beyond to do. These can be cables, Next to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh, Reviewed by: Software Developer in Bath, England (Current Employee), Everyone's in the same boat as you except mqnagement, Too many key targets Also: be more realistic about KPIs and sales targets. First you have to meet criteria, then you have to qualify for it, by hitting customer satisfaction targets. Customers and customers, Hi there, Newer employees are quickly let go for failing to reach KPIs, whilst older employees remain despite failing those same targets. The customer service is absolutely horrendous and makes customers angry, their internal services run on windows 7 and the interconnectivity is just ridiculous. Steer clear from this job if you want something long term. What is the salary like at Currys PC World? Were a little short on data, but you can help. Knoji is a social discussion platform that's 100% free to use. What is the salary like at Currys PC World? Employee Referral 10%. I was stood in the computer section for at least 15-20 minutes before a staff member approached me and asked if I needed any help. Interesting. Currys doesnt have a student discount. the team at Dixons Carphone, Really great environment and the benefits/rewards are great, When budget cuts happen you get very little flexibility with your hours, Hi there, Here I observed a number of interesting tidbits: the managers would occasionally walk over to staff and point them in the direction of other customers browsing at stuff. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I would be interested to hear from anyone that has worked at these places or similar. Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Currys PC World. Since were more likely to buy online than in person and older people are more traditional buyers? Shifts will change very last minute without asking. You also have the option to opt-out of these cookies. No Commission is a big downfall!! That was a year of my life where I learnt I wanted a proper career. From healthcare to discounts to development, plus life assurance, pension and a . 214 Currys PC World reviews. with a real passion to look after there customers and try to build a workplace that they can be proud of, and you have the chance to increase pay once you've been on training. Newer employees are quickly let go for failing to reach KPIs, whilst older employees remain despite failing those same targets. Our retail colleagues do have targets to achieve, but our focus is always on our customers, and making them happy. A free Refermate account gives you access to 1,5% cash back on all purchases at Currys and 1,5% in commission for any Currys referrals made by you. 1.7m Product lifespans extended through repair. The UK tech retailer is leveraging WeWorks All Access product to provide enhanced flexibility in this new era of working. But yeah, you got absolute minimum wage and anything extra bonus wise came from the sale of extras such as cables, finance, warranties etc Poor sales person probably knew you didn't need it, but had to give the spiel anyway. I could spend forever humming and haring about whether its the best price or if it could go lower in a months time, so I said to myself if I find the right product Ill just say fuck it and go for it. We were just there the other day and bought a tv. - Difficult and stress from managers about sales targets etc. bad management who are unjust and some have been sexist. The placement provided me with valuable experience of working with the staff in a busy store. How old do you have to be to work at Dixons Carphone? Next to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh.css-igy6o5{display:inline-block;background:none;border:none;color:#1861bf;cursor:pointer;}Read More, Reviewed by: Software Developer in Bath, England (Current Employee), Everyone's in the same boat as you except mqnagement, Too many key targets 150 questions about working at Dixons Carphone 16 however they tend to lean to people over 16 because of manual handling. Average Currys hourly pay WebHorrible place to work with terrible management other then two managers Sales Assistant / Tills (Customer Service) (Former Employee) - London - 13 January 2020 Don't bother, Negative 10%. According to anonymously submitted Glassdoor reviews, Currys employees rate their compensation and benefits as 3.0 out of 5. We bought a laptop for my wife early last year to replace her aging MacBook. Currys ends individual commission for employees. You can also view all 24,106 stores that do affiliate marketing across all categories. Do exo fares (zone ABC) work on STM buses? In store retail positions at Currys will usually be as sales advisors and assistants. Head office roles at Hemel Hempstead include all of the typical support functions like marketing, IT,. For instance, the company has raised its sales targets by 4% this month, despite it being January, traditionally the quietest month for retail. Managers at currys not that helpful, and not very keen, Hi there, Create an account to follow your favorite communities and start taking part in conversations. Admittedly what Ive done in the past when browsing for products online is checked on one of those price checker websites to see if this lowest ever price deal is actually their lowest ever price or if its just the lowest price in the last month. WebAs a Currys colleague, you can select benefits that work for you, your lifestyle and your career. Really great management and treat all employees equally. They used to cover accidental damage, but due to a number of lawsuits this is no longer the case: either cover accidental damage properly or don't offer the service at all, and don't penalise employees for struggling to shift a product most customers consider a rip-off. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Does Currys PC World offer a monthly bonus? Staff discount is very generous. I mean talk about quick service! This rating has decreased by -2% over the last 12 months. Post a Job Like most places, it is the secondary spend where the company and staff make the cash. I used to work in sales myself a long time ago so whenever I have a sales encounter I do like to pay it forward when I can. told to stop doing your job and find stock to put out if you sold too many products without additional services even if it wasn't a good fit for the customer and sometimes they will leave customers waiting still. Does Currys PC World offer a daily bonus. Explore. Also: be more realistic about KPIs and sales targets. - The people. unrealistic target that isn't formally set at the same time each month or week makes it hard to track. Ah the old "insurance" they try and flog you. They aren't on commission but they are pressurised to sell big. Update: we've found 1,155 more electronics stores like Currys that currently do affiliate marketing The Care and Repair Plan is a con, but management value the sales of it far more than sales of product. Show more. I probably wouldnt have been too interested in the additional products. Had a similar experience in John Lewis a few months back. Does Currys PC World offer work experience? We're glad that you found the work manageable around your studies. By offering the right product ranges and services for their needs, we are making our customers happy and achieving store performance targets. Lovely colleagues and fun when store is busy, even though you make bags for the company (I made 20k a week minimum) WebEmployees also rated Currys 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities. pulled off of lunch breaks if the store is busy but they don't give it back to you or the money. Electrical retailer Currys today signalled the demise of the commission based salesman by introducing a Decent Managers Thank you for taking the time to leave us a review. I told him it was already covered under my home policy and that I work in insurance (I'm a part qualified pricing actuary), and he started getting stroppy saying that it probably wasn't, and demanded to know who my insurer was and how much I paid etc. Hours are good, I worked on the tills and there wasnt much commission for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. The more you look like you know what you're doing, the less they will try and upsell you stuff. For instance, Im not aware if these stores hire 16-year-olds. A free inside look at company reviews and salaries posted anonymously by employees. 16 however they tend to lean to people over 16 because of manual handling. We work virtually when we can, but were still human and well work together in person when we need to. 157 questions about working at Argos The minimum employment age is 16, but certain job roles require you to be 18 or older (Delivery driver is a good example. So its good to know these people arent just throwing away their opportunities to make money. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Pros & Cons are excerpts from user reviews. The DOA TV was just the icing on the cake! Thank you for taking the time to leave us a review - we're glad to hear you're loving the working environment and the benefits our colleagues get. Reviewed by: Retail Sales Associate in Banbury, England (Current Employee), Copyright 2008-2022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 53% of employees would recommend working at Currys to a friend and 37% have a positive outlook for the business. I remember having managers creep up behind me whilst sat down selling something to listen in on whether I had tried to sell extras. However, at certain times of the year, there is a special student page that has We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Alright pay I think any given person that knows their stuff is likely to say no in the first instance, regardless of age but I suppose demographics are all they can work off in the first instance. I worked on the tills and there wasnt much commission for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. Does Currys PC World offer a monthly bonus? Thanks, the team at Dixon's Carphone. The company are always looking at ways to save money which can make the day to day work somewhat difficult. Currys must operate a different lexicology to the rest of us since the link it provides to such care plans describes repair and replacement cover costing up to 499.99 for five years. We recognise that having/adopting children is a very special time and as a Currys Colleague you are entitled to enhanced maternity/paternity and adoption pay. At Currys we provide Hybrid working opportunities, were not announcing that were going to go all digital. Anyway, we'd settled on a Lenovo which had good specs and the cheapest price was at PC World. Really great management and treat all employees equally. Lovely colleagues and fun when store is busy, even though you make bags for the company (I made 20k a week minimum) Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. At Currys we provide Hybrid working opportunities, were not announcing that were going to go all digital. It took a manager to physically bump into me to ask me if I need anything or need help looking for anything. But it seemed that I had found what I liked, the girl I spoke to about the laptop offered to write down the details so I could look it up online. Forcing Customers to buy products, for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. What's the point of cars with a 120-140mph top speed when What do you dislike the most about British culture? Its not like I had money burning a hole in my pocket. Its just interesting to me as a former sales guy that I presented them with the golden ticket to sell me something and I was pretty much referred to other online retailers haha but I get it, Id be the same if I wasnt getting commission or trying to make a career out of it. Copyright 2008-2022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Structured to be difficult to reach. Fortunately, I work in financial services and was able to explain why we didn't want them as he was quite pushy, probably because he had sales targets for these. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. the customer satisfaction rating must be over lets say 70% but it works with an average of grades, and even though an average of 10 and 1 is 5, with them one 10 and a 5 will be a 6. 103k Those items are deliberately kept low to get people in so the margins are proper tight. Also managers only care about themselves most of the time. - Caniry Does Currys Give Blue Light Discount? To claim your discount at Currys, you will need to purchase a gift card. How much this discount will give you varies, but is usually anything between 3% and 7%. To purchase, search for Currys in the top right corner of their site (a magnifying glass with a pink background). You can see them cream there pants thinking about the shit they add on! 3 How old do you have to be to work in Argos? What people say about working at Currys. What are other benefits and incentives like at Currys PC World? This website uses cookies to improve your experience while you navigate through the website. My partner asked if they get commission and he was told no. WebHow much does Currys - Customer Service in the United States pay? - Flexibility of working hours. in their departments apart from how to sell extras and finance. Some managers would rather sales walk than help the customer. Good to hear from someone with knowledge of behind the curtain. These cookies ensure basic functionalities and security features of the website, anonymously. This cookie is set by GDPR Cookie Consent plugin. This 70% is almost impossible to get. WebThe average Currys salary ranges from approximately $16,432 per year for Sales Associate to $27,387 per year for Customer Service Representative. The Care and Repair Plan is a con, but management value the sales of it far more than sales of product. By clicking Accept All, you consent to the use of ALL the cookies. How old do you have to be to work in Argos? you do lots of things at the same time and the wages is poor. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Does Currys run a referral program or affiliate program? The customer service is absolutely horrendous and makes customers angry, their internal services run on windows 7 and the interconnectivity is just ridiculous. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Why do you have to swim between the flags? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If you were in charge, what would you do to make Currys a better place to work? As a retail business, its very important that we are there when our customers need us to be whether thats visiting a shop, receiving a delivery or calling us. Bloke is living in his car outside my house - what should What is the biggest cult that is functioning in the UK at What is something that you disagree with/dont Those who drive a "nice" car. There were several staff members dotted around the store. I agree with the other answers. Thank you for leaving us a Glassdoor review. Forcing Customers to buy products, If your female, you will never progress job level wise at this place, No Commission even though you make bags for the company (I made 20k a week minimum)Read More, Reviewed by: Sales Colleague - PCW in Bedford, England (Former Employee), Commission, holiday days, communication, perks, Commission, holiday days, communication, perksRead More, Reviewed by: Assistant Manager in Belfast, Northern Ireland (Current Employee), Pay rates, commission, team, peopleRead More, Reviewed by: Retail Store Manager (Current Employee), The people you work with are great All answers shown come directly from Currys PC World Reviews and are not edited or altered. My day would consist of preparing demonstration items to help push sales. In Person 16%. Bonuses and, . Free Delivery or Reserve Online & Collect In-Store. KPI and sales targets are set far to high for anyone to realistically be expected to meet them. Have questions about working at Currys PC World? All answers shown come directly from Currys PC World Reviews and are not edited or altered. The cookie is used to store the user consent for the cookies in the category "Performance". (Optional) Include a photo to illustrate your review of Currys' affiliate marketing. Floor staff can be lovely. Necessary cookies are absolutely essential for the website to function properly. .css-nlq8ii{background-color:#ffebba;}Next to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees rating, tills etc. Afterwards I went over to the TV section to admire the ridiculously large TVs. I was a student at the time and they were fairly flexible with the hours, Ridiculous Targets Appalling service all round really. We're glad to hear you enjoyed your teammates, and our flexi-hours. Those items are deliberately kept low to get people in so the margins are proper tight.Like most places, it is the secondary spend where the company and staff make the cash. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Bonuses and commission is really great. We're in our 50s but pretty tech savvy so had done our research and in fairness the sales assistant didn't try to push any other machine on us. The #1 subreddit for Brits and non-Brits to ask questions about the United Kingdom, its culture, and mundane banalties of British existence. Glassdoor has 4,072 Currys reviews submitted anonymously by Currys employees. We also use third-party cookies that help us analyze and understand how you use this website. This cookie is set by GDPR Cookie Consent plugin. Analytical cookies are used to understand how visitors interact with the website. Made to do additional jobs like cleaning (understandable during covid but this was still before) You will only survive in this place if you are good at sales can make for a bad time (true of any job of course), and required to work in peak hours but is understandable considering the type of job. If you think you could move into management then there are also positions for assistant managers and store managers at Currys. There wasnt really much follow up, even after saying I wanted to buy a TV. Coming soon! Im 26 myself, so perhaps theres a rule about approaching younger people? They put in an incredible amount of pressure to sell their care plans that are unreasonably expensive and arent as good for something youd pay 200 pounds(their price) for. These were mostly older people. They put in an incredible amount of pressure to sell their care plans that are unreasonably expensive and arent as good for something youd pay 200 pounds(their price) for. Also managers only care about themselves most of the time, I worked on the tills and there wasnt much commission for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. Read More, Reviewed by: Retail Sales Associate in Rugby, England (Current Employee), Nice family environment Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. According to reviews on Glassdoor, employees commonly mention the pros of working at Currys to be benefits, career development, coworkers and the cons to be work life balance, compensation, management. .css-nlq8ii{background-color:#ffebba;}Next to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees rating, tills etc. All to make it harder to hit that and for them not having to pay you. Thanks, the team at Dixons Carphone. What he did do was try to sell us credit (paying by card so not needed), pointless insurance (already covered by home and contents) and a three year warranty (pointless as Lenovo offer at least 12 months with the offer of an extension after that). If a Boomer walks in without an accompanying millennial? Salary information comes from 2 Lovely colleagues and fun when store is busy, Bonuses and commission is really great. Found a TV I wanted to buy there and then but struggled to find a member of staff bothered about selling it to me. Thanks, the team at Dixons Carphone, there was a nice uniform when it was all black. But opting out of some of these cookies may affect your browsing experience. there are too many systems that needs to be all in one. Floor staff can be lovely. Editor, Marcus Herbert. Not enough benefits to compensate for high targets set by management. When booking a Yes, the store can book a repair for you, or call the Currys PC World Contact Centre on your behalf for updates, reschedules and other information. I wasnt expecting someone to try and hard sell me a product but I expected a bit more of a follow-up. Average Currys hourly pay ranges from approximately $11.00 per hour for Sales Associate to $27.34 per hour for Data Entry Clerk. Is Currys on Commission Junction, Skimlinks, Viglink, Rakuten, Shareasale, Impact Radius, Affiliate Window, or other affiliate networks? Steer clear from this job if you want something long term. Do Currys employees get commission? Staff discount is very generous. That is where the hard sell occurs, oh you need an HDMI Cable? What are other benefits and incentives like at Currys PC World? Chilled out work, might get busy during festivals. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We're glad to hear you're finding the flexible working options accommodating. Using their affiliate or referral program, you can earn commissions by referring new customers via Flexible hours, good management dependant on different stores and commission based pay. Applied online 72%. And together, we get the best of both. What did Britain do when colonists were taxed? Employee Benefit Reviews. Here's how commission works in this stingy company: - 30% you receive automatically. Verify your email to use filters. This user rated Currys' affiliate marketing programs: Is this post inaccurate? It was a productice and fun workplace for work experience placement. The bottom line of Currys Price Promise is this: the retail giant pledges that customers wont get the products it stocks cheaper, full stop. Read employee reviews and ratings on Glassdoor to decide if Currys is right for you. No commission for commission work, Reviewed by: Business Analyst (Current Employee), Rugby Store - We encourage all our colleagues to have an open and honest conversation with their line manager/ mentor or HR to solve any issues/concerns/problems. Lovely colleagues and fun when store is busy, Reviewed by: Retail Sales Associate in Rugby, England (Current Employee), Nice family environment 4.0. Sales Colleague - PCW in Bedford, England, Assistant Manager in Belfast, Northern Ireland, Retail Sales Associate in Banbury, England. Floor staff can be lovely. Commission is decent enough. the team at Dixons Carphone, Great place to work for part time employment if you are a student and need a job, Customers. Steer clear from this job if you want something long term. Today, Currys announces the launch of its Also managers only care about themselves most of the time. electronics stores like Currys that currently do affiliate marketing. Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Currys PC World. They are not authored by Glassdoor. Join us on one of our two apprenticeship programmes, in logistics or technical repairs, and you can join this network of local experts. Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Commission is decent enough. But today I was feeling different. One person answered. It's a truly depressing industry, so don't blame the sales person. Staff discount is very generous. In the case of your laptop, there's a good chance younger people come in and know exactly what they want tech-wise (like you did), whereas slightly older people might be a bit more flexible and open about what they want product-wise. WebNext to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh. Currys PC World Interviews. Hours are good, I worked on the tills and there wasnt much commission for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. Moderate content, respond to reviews, and promote offers. Staff discount is very generous. No Commission even though you make bags for the company (I made 20k a week minimum) The average Currys salary ranges from approximately $16,432 per year for Sales Associate to $27,387 per year for Customer Service Representative. Employees also rated Currys 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities. At a lot of our stores and sites, we have introduced schemes such as babble boards and feedback boxes to help provide an easy way of giving anonymous feedback straight to senior leaders. We put our social purpose at the heart of what we do and are committed to operating a responsible business. Decent Managers Do employees help with color matching/finding a good Do new joiners (august 22) get holiday bonuses? 53% of Currys employees would recommend working there to a friend based on Glassdoor reviews. We appreciate your feedback and are happy to take a moment to reply. - Majority of senior managers were nice and approachable. Forcing Customers to buy products, for the things we did unlike the members who were working on the shop floor who got money and incentives for each sale. The customer service is absolutely horrendous and makes customers angry, their internal services run on windows 7 and the interconnectivity is just ridiculous. These cookies track visitors across websites and collect information to provide customized ads. Does Currys do student discount? Yes, Currys does do affiliate marketing, so you can earn commissions by referring new customers to Currys' website. Getting an Interview. A colleague of mine used to work for PC world but he quit because it's too stressful and he couldn't The customer service is absolutely horrendous and makes customers angry, their internal services run on windows 7 and the interconnectivity is just ridiculous. They used to cover accidental damage, but due to a number of lawsuits this is no longer the case: either cover accidental damage properly or don't offer the service at all, and don't penalise employees for struggling to shift a product most customers consider a rip-off. Sign In. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. My day would consist of preparing demonstration items to help push sales. Press J to jump to the feed. EE, Vodafone, O2 etc. Thanks, the customer satisfaction rating must be over lets say 70% but it works with an average of grades, and even though an average of 10 and 1 is 5, with them one 10 and a 5 will be a 6. Thank you for taking the time to leave us a review. Today we have 25 active Currys discount code at your disposal. Next to impossible to get your 0.15% commission. They put in an incredible amount of pressure to sell their care plans that are unreasonably expensive and arent as good for something youd pay 200 pounds(their price) for. because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees rating, tills etc. The fact most customers are aware that the Plan is a con, and that people who have bought Plans in the past are often greatly irritated by Currys' customer service, makes them even harder to sell. These cookies will be stored in your browser only with your consent. WebNext to impossible to get your 0.15% commission because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees The key is not to apply a onesize fits all approach. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". We encourage colleagues to speak with their managers regarding any shift accommodations needed. The fact most customers are aware that the Plan is a con, and that people who have bought Plans in the past are often greatly irritated by Currys' customer service, makes them even harder to sell. If you're going to centre the business around Care Plans, make them worth buying. Currys has an overall rating of 3.3 out of 5, based on over 4,072 reviews left anonymously by employees. When did UK employers begin having these unrealistic What's the most dangerous animal in the UK? I understand that to most people (especially those under 20) working there its just a part-time job for them and if theres no financial incentive in selling a product theyll just do the customer servicey bit without ruining by trying to pressure someone into a sale. About Dixons Carphone We also help them get the best out of their tech through our super helpful national network of local experts, Team Knowhow. because the store needs to hit a customer satisfaction thresh-hold that is affected by everything-warehouse employees rating, tills etc. and in my store we have a brilliant team who respect each other. AFAIK They don't much commision on the big ticket items. In your opinion, which is the shittest supermarket? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. We exist to help our customers enjoy amazing technology. Management have their favourites who get away with all kinds. 10% personal and family discount on products in any Currys PC World store, in the latter this also included 10% of products at Carphone Warehouse. 53% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Currys employees rate their compensation and benefits as 3.0 out of 5. Today I have emails from CURRYS saying my phone will be delivered by DPD 13.49 - 14.49 hrs today. Bonuses and, . This cookie is set by GDPR Cookie Consent plugin. I did think that maybe its the upselling of additional products that they become more alive about offering, but I figured if Id gone in there and told someone in the computing department and the tv department that I wanted to buy a laptop/tv that this would be their golden opportunity to try and get me a product Im after as well as maybe get some money in their pocket by way of offering me their credit deals, warranty etc. The minimum expectation is for each employee to sell one Plan for every four sales, which is impossible for them to do without agressive hard selling. Next to impossible to get your 0.15% commission. The job was commission based so there was a Companies. This seems like a good point and makes me feel less uneasy about walking away from the shop empty handed. Neutral 21%. Does Currys have a direct affiliate program? Become a verified brand rep for Currys and amplify your brand's voice on Knoji. 4 answers. If you're lucky enough to be with some good people the days can be fun and enjoyable. I'm guessing older demographics are much more likely to buy on the spot rather than go "yeah thanks I'll have a think about it" and go and price compare online afterwards. WebThese companies will give you an address in the United States to use for receiving packages. 8 How many people work in a Currys store? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer. Having problems? For Employers. Have questions about working at Currys PC World? However, you may visit "Cookie Settings" to provide a controlled consent. Find out more about, 53% of Currys employees would recommend working there to a friend, Get started with your Free Employer Profile. Also managers only care about themselves most of the time. Good pace working environment for the young, Learning people skills and how to deal with angry customers, Overworked under paid. It's easy to give in to that negative voice that chants "cant do it" BUT we lift each other up. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. Currys Sale Now On. Steer clear from this job if you want something long term. I was a student at the time and they were fairly flexible with the hours, Ridiculous Targets Careers. You will only survive in this place if you are good at sales WebGreat pay, bonuses and incentives. Reviewed by: Retail Assistant in Manchester, England. No Commission even though you make bags for the company (I made 20k a week minimum) Rugby Store - Busy and can be ridiculously under staffed. Rugby Store - Find out more about salaries and benefits at Currys. Currys PLC is a leading omnichannel retailer of technology products and services, operating through 800+ stores and 16 websites in seven countries. Based on our research, here's how they participate in the major affiliate networks: You can also check Currys' homepage to see if they've posted any updated information about their affiliate or referral programs. Everything is decent apart from pay and no commission Nice employees and support normally from management Targets are well too high though especially with no commission . Does Currys PC World offer a daily bonus. All to make it harder to hit that and for them not having to pay you. This rating has decreased by -1% over the last 12 months. Reviewed by: Retail Sales Associate in Banbury, England (Current Employee), Copyright 2008-2022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. (Optional) Attach a photo with your reply. 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