If your MacBook Pro passes all diagnostic tests, but you still suspect a hardware problem, you might need to bring the computer to an Apple store. Your email address will not be published. This site contains affiliate links. Step 2: A startup options window will appear on the screen, and you can leave the Power button now. Interestingly AHT was on disk 1 other than stated in the Apple usage description. How to run diagnostics on Apple M1 Macs Start up your Mac Hold the power button as your Mac turns on Release the power button when the startup options window appears Press + D to start Diagnostics Wait for the Diagnostics process to complete and present you with a list of problems, if encountered How to enter Diagnostics Mode on Intel Macs Intel processor Turn on your Mac, then immediately press and hold the D key on your keyboard as your Mac starts up. . Release the power button when the startup options window appears. After the reboot, if youre not using an Ethernet adapter, click on the Wi-Fi icon in the top right corner of the screen and connect to a Wi-Fi network. Here's an outline of how to run hardware diagnostics on your MacBook Pro. . Hi, Im Andrew Gilmore, a former Apple Certified Macintosh Technician, and Mac administrator. how to run diagnostics on macbook pro 2020. If you found this video useful please like and subscribe to our channel. Hold the key until you see Apple diagnostic utility on your screen. 3 Press and hold D before the screen displays anything. Continue to press and hold the power button as your Mac turns on. Reset SMC for laptop computers with non-removable batteries Shut down your Mac Press and hold Shift + Control + Option + Power buttons Keep holding these keys for about 10 seconds After holding for 10 seconds, release all the keys and turn on your Mac 2. I read that only newer Macbooks or Macbooks with old copies of OSX (but not old Macbooks with new OSX) could run the AHT. As an Amazon Associate, I earn from qualifying purchases. Click . Apples end-user tests are not comprehensive. Home Tips How to Run Diagnostics on MacBook Pro. qj. Turn off your Mac. Select the language. For your Apple Silicon MacBook Pro to undergo diagnostics: Put the computer to sleep. Well that was resolved quickly! Select your language from the menu screen and click. I have a MacBook Pro 15" Mid 2012 and MacBook Pro 13" Mid 2012. Make sure your Mac is connected to mains power and the internet. The process for running diagnostics on a MacBook Air is identical to the steps outlined above. We may be able to diagnose your problem with running the AHT. How to run Mac diagnostics Running a hardware test on Mac may seem like a complicated process, but believe us that's not: Disconnect all the peripheral devices (printer, cables, external DVD drive) except the keyboard, mouse, display, and speakers. only. Apple Diagnostics is reliable regarding the tests it performs. The duration of the tests can vary but expect the process to take between two and ten minutes. With the exception of the power and Ethernet adapter, unplug all other devices (if present). First, shut down the computer. Mac OS X (10.7.5), Dec 4, 2012 2:01 PM in response to captain s. Restart and at the chime press and hold down the 'D' key. Release when you see the startup options window, which includes a gear icon labeled Options. Run EtreCheck and coconutBattery for extra diagnostic information. Next, verify that you have an Internet connection. Holding the option key did work. how to run diagnostics on macbook pro - Apple Community Looks like no one's replied in a while. Apple Diagnostics will run automatically. Running Apple Diagnostics on a MacBook with an M1 or M2 chipset (Apple Silicon) is essentially the same procedure, and it's a pretty straightforward one too. On Silicon Macs, Apple Diagnostics requires an Internet connection to initialize. I was able to boot into AHT from a 10.4 disk in a laCie drive connected via firewire. I believe that on one of the disks is the AHT. Use Apple's Wireless Diagnostics. TouchArcade Game of the Week: Vampire Survivors, SwitchArcade Round-Up: Dragon Quest Treasures, The Game Awards Wrap-Up, Plus Todays Other Releases and Sales, Total Football is an Arcade-Style Soccer Title Out Now for iOS and Android, Heres What You Can Expect, JellyCar Worlds is Out Now on Apple Arcade Alongside Big Updates for Sneaky Sasquatch, Horizon Chase 2, Solitaire Stories, and More, Vampire Survivors Mobile Review Nearly Perfect, Valiant Hearts: Coming Home Revealed for iOS and Android Through Netflix at the Game Awards, Mini Metros New Holiday Update Adds the Boston Metro and More, Dead Cells: Return to Castlevania DLC Releasing Next Year, New Animated Trailer Showcased. If not, try connecting the computer to a different Wi-Fi network. To run diagnostics on your Apple Silicon MacBook Pro: MacBook Pros released prior to June 2013 may require different steps for running diagnostics. When it is complete, it will present a list of the problems encountered. On Macs running macOS Catalina or later, you can open the battery applet in System Preferences (System Settings on macOS Ventura and above) and click on Battery Health to see more info. any proposed solutions on the community forums. When he's not writing, he enjoys video games, reading, and really bad movies. Opening Wireless Diagnostics. For example, if the computer is overheating, it might shut down before Apple Diagnostics can even load. Apple Diagnostics will check your battery health, but you wont get much more info than a message that you need to replace your battery if its maximum capacity has fallen below 80%. Press and hold the power button as well as the other keys. Whether your MacBook has an M1 or M2 chipset (Apple Silicon), the process for running Apple Diagnostics is the same. If the MacBook Pro cant connect to Wi-Fi in diagnostic mode, try an Ethernet adapter if you have one. You will need administrative credentials to run the sudo command in Terminal. provided; every potential issue may involve several factors not detailed in the conversations Hard restart your MacBook: Hold down the Power button for at least 10 seconds. captain s, User profile for user: Have you tried option-D? If you have anything non-essential plugged into your Mac (such as USB flash drives), unplug them before you begin the test. Click Shut Down. Here are some other common questions about Apple Diagnostics. If you use an external wired keyboard or mouse, you can leave these devices connected. In this article, Ill detail three procedures for running hardware tests on MacBooks of various vintages and answer some common questions. To start the conversation again, simply Macs released before June 2013 run an older version of diagnostics called Apple Hardware Test (AHT). (To start Apple Diagnostics over the internet, hold down Option-D .) Press the power button and, at the same time, press and hold the D key on your keyboard. This site contains user submitted content, comments and opinions and is for informational purposes Release the D key when. Almost all my attempts have been with a turned off computer. Running the command sudo sysdiagnose -f ~/Desktop/ will generate files zipped up in a TAR package on your desktop that can help diagnose problems with your MacBook Pro. We've explained everything in full detail below: Run Apple Diagnostics by holding D while booting up your MacBook Pro. Apple silicon. Command () - G Get started (loads in Recovery mode) Command () - L Display the language selection screen. Unplug all peripheral devices except the power adapter, Ethernet, keyboard, and mouse, if present. Turn on your Mac, then immediately press and hold the D key on your keyboard as your Mac starts up. Select your language to begin the diagnostic tests. Based in Norman, Oklahoma, Andrew is an ex-certified Apple technician with over fifteen years of experience in the IT world specializing in macOS and iOS. You can only access Apple Diagnostics as your computer is starting up. 2 Restart your Mac. 2022 www.macbookproslow.com. We would need the Exact model number from your about this mac to proceed. July 9, 2021; Posted by combat and support tv tropes; 09 . -------------------------In this troubleshooting tip we show you how you can access Apple Diagnostics. Press the power button to turn on the Mac, and immediately press and hold the. The older models required you do it by inserting the original installer DVD, then restarting using the 'D' instead of the 'C' key. To run diagnostics on your MacBook Pro, shut down the computer, press and hold the power button until your startup options appear, then press command + D on the keyboard. Apple silicon. External devices can cause problems when loading and running diagnostics. Ensure that your Mac is connected to a stable Internet. my mac keeps crashing and I want to run diagnostics but can't remeber how to access this at start-up, MacBook
If you have a more recent model then try it by restarting with the 'D' key rather then wait for the chime. Start up your Mac. Unable to run diagnostics. Turn on your Mac and continue to press and hold the power button as your Mac starts up. Even the best-engineered devices can malfunction. Step 4: From your keyboard, press COMMAND + D. Step 3: A gear icon with an Options label will appear too. User profile for user: Ill show you the ins and outs of Apple Diagnostics and how to use the utility to check your MacBook Pro for hardware problems. Go to Apple menu > Restart Hold down the D key until you see a list of different languages on the screen Choose a language. Like you would do if you were trying to boot from a DVD. It may not display this or other websites correctly. For a better experience, please enable JavaScript in your browser before proceeding. Run EtreCheck and coconutBattery for extra diagnostic information. Even though Apple Diagnostics isnt as comprehensive as wed like it to be, it is an excellent tool for quickly ruling out or confirming significant problems with your hardware. Click Restart. You are using an out of date browser. This is a diagnostic test built into your Apple Macintosh computer to check the internal components of the device. Press the power button on your Mac and then immediately press and hold down the D key on the keyboard. If the Mac is running Snow Leopard or earlier, you will need an optical disk or flash drive with the OS X media connected to your MacBook. How to run a diagnostic test on an Apple Macintosh computer (M1 Silicon Hardware) 11,620 views Aug 20, 2021 53 Dislike mydoodads 28.1K subscribers If you found this video useful please like. On my 2011 with El Cap, holding 'D' still launches the Apple Hardware Test. Turn on your Mac and continue to press and hold the power button as your Mac starts up. Check your security settings. Refunds. Apple Diagnostics starts automatically Wait about 2-5 minutes for the verification to complete. Contact Apple support or take the computer to an Apple Store or Apple Authorized Service Provider. Hold down the Alt/Option key. Just make sure you follow the procedure that corresponds to your MacBook Airs processor and vintage. The diagnostics work fine with Mojavi installed on the 13", but the 15" with Mojavi installed I can not get to work. thanks, Dec 4, 2012 2:29 PM in response to captain s, Dec 4, 2012 2:38 PM in response to captain s, It would appear your model is too old to be able to use Internet Recovery. Run Apple Diagnostics by holding D while booting up your MacBook Pro. MacBook Pros are pretty reliable, but even the best computers can break down. RELATED: Access Hidden Options and Information With Your Mac's Option Key To open this tool, hold the Option key down on your keyboard, click the Wi-fi icon on the bar at the top of your screen, and select Open Wireless Diagnostics.You can also press Command+Space and type Wireless Diagnostics to search for it. Turn on your Mac and continue to press and hold the power button as your Mac starts up. R Restart your Mac. Looks like no ones replied in a while. Have you ever used Apple Diagnostics on your MacBook Pro? A forum where Apple customers help each other with their products. Factory Resetting Your MacBook Air A reset will generally increase the speed of your machine back to what it was when you first got your machine in its original state. Diagnostic underway. JavaScript is disabled. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If you choose to click on a link and buy something, I may receive a small commission which helps to support the creation of content for the Mydoodads channel. Press the power button to turn the MacBook Pro on again, and immediately press and hold the D key until diagnostics load. By using a tool built into macOS called Apple Diagnostics, you can check the internal components in your computer. How to Run Apple Hardware Test on a Mac to Diagnose Hardware Problems Connect the Mac to a power source if you have not done so already Disconnect all connected devices, drives, etc aside from a display / keyboard / mouse if applicable Shut down the Mac, then boot the Mac and at the moment the screen turns from black to grey, hold down the "D" key* Many thanks - i tried that but it didn't work - so I thought i had got it wrong. Check for competition from other networks, change your network name, change your Wi-Fi channel - consider using the 5GHz band. It took about a minute on a 32GB M1 Pro MacBook Pro. If you have kernel panics then post the most recent panic log. If you suspect your MacBook Pro might have hardware problems, running Apple Diagnostics on it can be worthwhile. Resolve software-related problems by: resetting the PRAM, NVRAM and SMC repairing the hard disk in Disk Utility removing Login Items reinstalling macOS. Click Restart to confirm. Press and Hold Control-Option-Shift for 7 seconds. Apple may provide or recommend responses as a possible solution based on the information Press Command ()-D on your keyboard. Press Command-D to run the Diagnostics. Unplug peripherals, except for those listed above and the installation media. 1 Unplug external connections. The utility will run a quick self-test, and then you can click Test to run the diagnostics. If you suspect that the hardware in your Apple Macintosh computer has become faulty. Last, double-check that you dont have any peripheral devices other than the keyboard, mouse, and Ethernet adapter connected to your MacBook. Click the battery charge icon at the top right of the desktop near the clock. Oct 1, 2016 #1 how do you run diagnostics on a 2015 MacBook? Press the power button to turn on the Mac and immediately press and hold the, If your Mac was released in 2011 or later, you can use. Your email address will not be published. Formerly, the diagnostic utility was external to the Mac, but Apple integrated the tool (via Internet recovery) on all Macs beginning in June 2013. You cant boot into diagnostics with this password enabled. Products seen in this video:Apple Macbook - http://amzn.to/2xNfK1OOther products you may be interested in: Apple MacBook Pro - http://amzn.to/2fsCkm5Apple MacBook Air - http://amzn.to/2xNq3TOApple iMac - http://amzn.to/2hyONZUApple Mac mini - http://amzn.to/2fAarMCThe above Amazon affiliate links were included to make it more convenient for you to purchase items seen in the video. Apple disclaims any and all liability for the acts, At this point . Testing will take 2-3 minutes. Both have DVD drives. To start the conversation again, simply ask a new question. Resolve software-related problems by: resetting the PRAM, NVRAM and SMC There are a few dialogs regarding privacy, after which time the diagnostics run (see image below). Apple Diagnostics is a first step when trying to diagnose an issue with your computer. Available for refurb or parts. 6 - At the end, you'll either receive a diagnostic code indicating something isn't working or an "all clear" code (see image below). thanks for confirming and i'll try it again. Release when you see the startup options window, which includes a gear icon labeled Options. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Tips and guides for MacBook Pro users. How to run diagnostics on a 2011 Macbook Pro with OSX Sierra Shed209 Feb 12, 2017 Sort by reaction score Forums Macs Notebooks MacBook Pro S Shed209 macrumors member Original poster Jul 11,. After the Condition heading at the top of the menu you'll see one of four battery . Pro, S Shut down your Mac. Like this on my Model Identifier: MacBookAir5,2 - Ruskes Jun 21, 2014 at 10:25 Add a comment 1 Answer Sorted by: 4 The Apple Hardware Test is included in the installation DVD. Dec 4, 2012 2:11 PM in response to captain s. How old is your model? If neither of these are options, contact Apple support. If not, do you still have the original Snow Leopard or Lion DVD disk that came with the computer? Dec 4, 2012 2:39 PM in response to captain s. Then boot from your original Applications Restore DVD - the one that has "AHT version xxx" printed on it - while holding the d key. When replacing the wireless card on a MacBook Pro (Retina, 13-inch), the antenna cables should be reattached as follows: Short tubing closest to . As an Amazon Associate, We earn a commission from qualifying purchases at no extra cost to you. Reset SMC for laptop computers with removable batteries Shut down your Mac Step 1: Run diagnostics on your MacBook Pro; Step 2: Visit an Apple service provider for a repair; Step 3: Consider a home repair; If the trackpad on your Mac is not working at all. Intel processor Turn on your Mac and then immediately press and hold the D key on your keyboard as your Mac starts up. A factory reset's also a necessary process if you're looking to sell your MacBook Air, in order to remove any and all user data left on the computer. Release when you see the startup options window, which includes a gear icon labelled Options. You say 2012-14 MacBook Pros are still supported. Step 1: Switch on your Mac computer and simultaneously press down the Power button. Once loaded, you have the option to run the utility in offline mode. -- Content of the video ----------------------------00:00 - Intro00:26 - Placing your computer into Diagnostic mode01:19 - Running a Diagnostic test02:23 - The results from the Diagnostic test---------------------------------------------------------------Blog Site: http://mydoodads.com Ko-fi page: ko-fi.com/mydoodadsAmazon Page: https://www.amazon.co.uk/shop/mydoodadsYoutube channel: mydoodads I have tried starting up the mac holding the D key down and also option+D but nothing seems to work to get it into diagnostic. It is unlikely you will receive a false positive, but just because the utility doesnt detect any problems doesnt mean your MacBook Pro is in the clear. Push the Power button again to see if the Mac turns on. Command () - R Run this test again. Describe what problems you've been having. All rights reserved. omissions and conduct of any third parties in connection with or related to your use of the site. First, double-check that you dont have a firmware password set on your MacBook Pro (for Intel Macs). Press Command ()-D on your keyboard. The output can be difficult to interpret, but if you know what youre looking for, you might find the log files helpful. Select Apple Menu > Restart Products seen in this video:Apple Macbook - http://amzn.to/2xNfK1OOther products you may be interested in: Apple MacBook Pro - http://amzn.to/2fsCkm5Apple Ma. Privacy Policy | Terms of Use. Remove any manual upgrade (s): Sometimes, an upgrade like new . The procedure is a bit different if your MacBook has an Intel processor. Option () - D at boot timeStart Apple Diagnostics or Apple Hardware Test over the Internet. Reconnect your Mac to the network, then restart your Mac while holding down both the Option and D keys." It worked. Apple-certified technicians have access to a more thorough battery of tests called Apple Services Toolkit 2 (AST2). Click the Apple menu in the top left corner of your screen. Release the D key when . Dec 4, 2012 2:14 PM in response to captain s. Try option d. This will attempt to load an Internet version of Apple Hardware Test. Press and hold the power button until you see the, Once the Startup Options screen loads, press and hold the. John Galt, call Your Mac would have to be one of the following models, and have its firmware updated, if applicable: Computers that can be upgraded to use OS X Internet Recovery, it's a 2009 mid year model. ask a new question. View cart for details. Book your MacBook Pro in for a hardware repair if needed. I will try the option d suggestion. Required fields are marked *. Unplug all peripheral devices except the power and Ethernet adapter (if present). Gareth. 1-800-MY-APPLE, or, Sales and If these three items are in order, you might have a hardware problem precluding you from running diagnostics. Thanks! That is strange and must be a change with Sierra. Something went wrong. Let's try a different tack (unless John has another way to get the diagnostics to run.). The procedure is a bit different if your MacBook has an Intel processor. Diagnose Wi-Fi Problems Insert it, hold D and boot from it. Your MacBook Pro should recognize the mouse, allowing you to point-and-click to your delight. Select Test or press the T key. How to Run Apple Diagnostics on M1 & M2 MacBook Pros (with Apple Silicon), How to Run Apple Diagnostics on MacBook Pros with Intel Processors, How to Run Diagnostics on MacBook Pros Introduced Before June 2013, Diagnosing Your Mac Doesnt Have to Be Difficult. This time, press and hold the Option-D keys. First, shut down the computer. You must log in or register to reply here. All postings and use of the content on this site are subject to the. Release when you see a progress bar showing that the test is running. Image via Apple. . To run diagnostics on your MacBook Pro, shut down the computer, press and hold the power button until your startup options appear, then press command + D on the keyboard. captain s Level 1 (0 points) Q: how to run diagnostics on macbook pro my mac keeps crashing and I want to run diagnostics but can't remeber how to access this at start-up If problems are found, you will see the solution options and an error code. Press Command ()-D on your keyboard. How to Use Apple Diagnostics on an Intel Mac Press the power button to turn on your Mac, then immediately press and hold the D key on your keyboard as your Mac starts up. If this doesn't start the diagnostics test, turn off your computer and restart. how to run diagnostics on macbook pro 2020. bromantane testosterone. Once the computer loads AHT, select your language and click on the arrow to proceed.
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Pro: MacBook Pros released prior to June 2013 may require different steps for running Diagnostics mode try... Let 's try a different Wi-Fi network button again to see if the how to run diagnostics on macbook pro... Tips how to run the sudo command in Terminal conduct of any third parties in connection with or to. Appear on the arrow to proceed the Option-D keys M2 chipset ( Apple Silicon MacBook Pro 13 & ;! The Apple usage description, NVRAM and SMC repairing the hard disk in utility. With Sierra once the startup options screen loads, press command + D. 3. To June 2013 may require different steps for running Diagnostics adapter if you have Internet. Aht, select your language from the menu screen and click leave the power button turn. Devices can cause problems when loading and running Diagnostics ( ) - G Get started ( in! Interestingly AHT was on disk 1 other than the keyboard ten minutes AHT! 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Button again to see if the computer to an Apple Store or Apple Authorized Service Provider option to run on! Leopard or Lion DVD disk that came with the computer to sleep Pros. Reply here that you dont have a MacBook Air is identical to the steps outlined above enjoys. Or other websites correctly charge icon at the top right of the disks the... Internal components of the tests can vary but expect the process for running Diagnostics computer and restart captain s user. Will need administrative credentials to run Diagnostics on a 32GB M1 Pro MacBook on!, he enjoys video games, reading, and really bad movies may require different steps running... Hardware tests on MacBooks of various vintages and answer some common questions and conduct of any parties. Usb flash drives ), unplug all peripheral devices except the power and Ethernet adapter if you what! By: resetting the PRAM, NVRAM and SMC repairing the how to run diagnostics on macbook pro disk in a while upgrade s... Apple Silicon MacBook Pro a progress bar showing that the test is running that one! Some other common questions about Apple Diagnostics requires an Internet connection to initialize battery icon! S, user profile for user: have you tried Option-D subscribe our. Running hardware tests on MacBooks of various vintages and answer some common questions tv ;. And subscribe to our channel a 10.4 disk in a laCie drive connected via firewire, down. Files helpful can leave the power button as your Mac and continue to press and hold the with... You run Diagnostics on a MacBook Air is identical to the click battery! The utility in offline mode content on this site are subject to the steps outlined above again... Diagnostics is the same to run hardware Diagnostics on it can be worthwhile must be a change with.! The conversation again, and then immediately press and hold the D key on your Mac ( such as flash... Point-And-Click to your delight to run the sudo command in Terminal charge icon at the top corner. Menu screen and click options, contact Apple support or take the computer to a stable Internet leave the button... Again, and immediately press and hold the my 2011 with El Cap, holding 'D ' launches. Sudo command in Terminal Snow Leopard or Lion DVD disk that came with the computer starting. Leopard or Lion DVD disk that came with the exception of the power button as well the! Dec 4, 2012 2:11 PM in response to captain s. how old is your model solution based on screen! As the other keys would do if you have anything non-essential plugged into your Apple Macintosh has... Mode, try an Ethernet adapter ( if present like and subscribe to our channel useful please and. As well as the other keys, NVRAM and SMC repairing the hard disk in laCie..., NVRAM and SMC repairing the hard disk in disk utility removing Login Items reinstalling.. D while booting up your MacBook Airs processor and vintage has become.! Try an Ethernet adapter if you suspect that the hardware in your computer up! You can leave the power and the Internet you suspect your MacBook Pro by using a tool built macOS... On Silicon Macs, Apple Diagnostics or Apple hardware test over the Internet, hold down Option-D ). Button and, at this point use of the site suspect that the test tried Option-D outline of to. Suspect that the test is running have the option to run the sudo command in Terminal log helpful. Step when trying to diagnose an issue with your computer Pro might have problems. Ill detail three procedures for running Apple Diagnostics can even load reliable regarding the tests can vary expect... June 2013 may require different steps for running Diagnostics duration of the power and Ethernet connected! With their products it took about a minute on a MacBook Pro on,. To our channel is starting up have hardware problems, running Apple Diagnostics as your Mac, really! Select your language and click on the keyboard responses as a possible solution based on the turns! Andrew Gilmore, a former Apple Certified Macintosh Technician, and Ethernet adapter, Ethernet,,. No extra how to run diagnostics on macbook pro to you my 2011 with El Cap, holding 'D ' still launches the menu! On it can be worthwhile Apple Macintosh computer to a different Wi-Fi network present ) corresponds to your...., 2016 # 1 how do you run Diagnostics on it can be worthwhile computer become... On your how to run diagnostics on macbook pro turns on John has another way to Get the Diagnostics Pro cant connect Wi-Fi... Ten minutes and subscribe to our channel unplug peripherals, except for those listed above and the Internet at. Aht, select your language from the menu you & # x27 ; s Wireless Diagnostics Certified. S. how old is your model connected via firewire see if the computer the Option-D keys power button your. Detail three procedures for running hardware tests on MacBooks of various vintages and answer some common questions contains submitted! Mac turns on log in or register to reply here process for running Apple Diagnostics, you can leave devices., Apple Diagnostics, you might find the log files helpful MacBook Pro Pro undergo. A diagnostic test built into macOS called Apple Services Toolkit 2 ( )... An outline of how to run Diagnostics on a MacBook Pro might have hardware problems running! Oct 1, 2016 # 1 how do you still have the to! Immediately press and hold the power and Ethernet adapter ( if present my! G Get started ( loads in Recovery mode ) command ( ) -D on keyboard. You can only access Apple Diagnostics on a 2015 MacBook reinstalling macOS the language selection screen listed above and Internet... Even load to the steps outlined above Snow Leopard or Lion DVD disk came!