You can also find out who joined your meeting. Calls could range from large team meetings, 1:1s and collaboration sessions. Cloud Computing Compliance Controls Catalog (C5), FedRAMP (Webex Teams, UCM Cloud for Government), European Commission binding corporate rules, European Commission standard contractual clauses, Webex Completes IRAP Assessment to the PROTECTED Level. User account and access controls meet the following security requirements: All users are assigned unique IDs and must authenticate for access to assigned privileged components, IDs and authentication credentials are not distributed beyond a single user and group/shared credentials are not shared or distributed, Addition, deletion, and modification of user IDs, credentials, and other identifier objects are controlled by the system, Restriction of access to privileged user IDs to the least privileges necessary to perform job responsibilities, Privileged users must be identified for specific access, Access for any terminated users is immediately revoked, Inactive user accounts are removed or disabled, Ability to manage IDs used by third parties to access, support, or maintain system components. We will publish this data twice yearly (covering a reporting period of either January to June or July to December). All Cisco product development teams are required to follow the Cisco Secure Development Lifecycle (Figure 2). TD SYNNEX recommends this video, where you can learn more about the incredible flexibility that Webex Calling offers. Webex Review. A note on terminology, Webex and the Webex collaboration platform are referred to various locations throughout this document, they reference the entire Webex product line including Webex Calling, Webex Meetings, and Webex App services and the infrastructure they run on respectively. Site administrators have the option to set up features in their organization that use existing security policies: Synchronize employee directories with Webex App. Verified External Users Users who have signed in, but belong to an external organization. Cisco Webex is an app for continuous teamwork. Webex Calling implements an infrastructure asset management inventory of systems and components, which consist of a method to accurately and readily determine owner, contact information, and the purpose of an asset. A Simple, Global Calling Plan Offer for Cisco Cloud Calling Webex now offers Calling Plans available directly from Cisco. This organization is also dedicated to providing our customers with the information they need to mitigate and manage cybersecurity risks. messages in a space are those invited to that space or authorized individuals. Because its so This requirement ensures that virtual cameras inherit all permissions that you grant participants, such as microphone and screen capture. Escalate your calls to a multi-party conference with one click. Under the Webex Training section, check Require users to have an account when joining by phone. 0000041094 00000 n Webex Calling implements data encryption for access side network communications access. You'll find the following settings in Webex Site Administration: Configuration > Common Site Settings > Options > Security Options. Existing on-premises PBX calling systems just won't cut it with your people working in the office, at home, and everywhere in between. 2013 - 20184 5 . Separate meeting lock settings are available for scheduled meetings and personal room meetings on your Webex site. Operating system, middleware, and application hardening involves: Security-sensitive ongoing hardening, Security review and acceptance validation prior to production deployment, Vulnerability scanning and assessment, Implementations and configurations of robust logging, Prudent configuration of access controls, least privilege and need-to-know. However, we've observed that a higher percentage of fraud originates from the following locations: To help reduce fraud, we recommend that you disallow certain countries in the Webex Allowed Callback Countries list. Find out how Cisco enables secure cross-company, cross-border collaboration while keeping your PII, message, files, and whiteboards data in your region of choice. This centralized collaboration management portal offers us troubleshooting 8.9.2 Terms and condition of employment: Acceptable use case. Change management is crucial to successful implementation of any change. 163 37 Your Webex Hybrid Services deployment begins here. #CloudCalling . Meeting hosts can always use in-meeting controls to lock and unlock their meeting while it is in progress. This setting applies to Events (classic). Open manual Contact Partner web Servers must deliver data in a secure, reliable fashion. Systems, software versions and upgrades are cross-checked and undergo suitable testing in a staging environment prior to acceptance for production deployment and use. The design of these controls provides for oversight and governance to the possibility of collusion. Sign in to Site Administration, and navigate to Configuration > Common Site Settings > Options. We will discuss some of these elements in this document. PII, messages, files, and whiteboard data are kept in your region of choice. Learn more about security on the Webex collaboration platform. Users can be admitted to the meeting, or removed from the lobby individually or as a group. After you finish making changes, click Save. Secure and reliable cloud services delivered by trusted regional service providers The Webex Calling App for desktop and mobile devices, providing comprehensive calling capabilities for mobile workers. Learn vulnerabilities published by Incident Command at tools.cisco.com/security/center/publicationListing.x. at our servers, it's already encrypted. Adding Slido within meetings and expanding on what we already get from Calling makes the whole . Administrators can search and extract any content, including such data as time stamps, space IDs, and participant IDs. Using anti-virus engines, Cisco Advanced Malware Protection (AMP), and sandboxing from Cisco Threat Grid, Cisco Talos takes advantage of intelligence from millions of new malware samples analyzed daily for the most effective defense against malicious files. Webex Calling provides advanced telephony services for its users. InfoSec achieves this by defining and enforcing security processes and tools for all functions involved in the delivery of Webex into our customers hands. 0000002121 00000 n How Telesign is Meeting the Security Challenges in the Identity Space - Futurum Research Research Insights Services Webcasts Events About Contact identity space Join 92,000 Industry Leaders Get tech and business insights, breaking news, and expert analysis delivered straight to your inbox. This provides unlimited data for e-discovery search and extraction and the ability to create flexible retention policies for data. All voice call control and voice service elements are designed to automatically migrate (failover) from one data center to another if one data center becomes unavailable. More information can be found at: cisco.com/web/about/doing_business/trust-center/transparency-report.html. 0000002171 00000 n Businesses, institutions, and government agencies worldwide rely on Webex. It provides essential business calling capabilities for desktop, mobile, and remote workers and is delivered from the global Webex collaboration platform. Privacy, security and transparency: Our three security principles. Craig's walking you through a deep dive of the Pros and Cons of Online Collaboration Tools for Businesses and the Security implications for Businesses who have Regulatory Requirements. When the data arrives This option is an excellent way to keep your meetings secure, but can be limiting if the host needs to have an external guest. If your meeting is listed on your site or is not password-protected, unauthorized users could potentially gain access and initiate expensive calls without the host's knowledge or consent. Cisco partners with data center operators who have years of experience in design, implementation, and operation of large-scale data centers. is in the space before you schedule a meeting. By default, all MacOS users can use third-party virtual cameras. No need to get familiar with a new tech just to join a meeting now. Security measures are employed regardless of the media on which information is stored, the systems that process information, or the methods used to transport information. Check if there are external users in a space before you send messages, so you don't accidentally share confidential information. Webex is a software-as-a-service (SaaS) solution delivered through the Webex Cloud, a highly secure service-delivery platform with industry-leading performance, integration, flexibility, scalability, and availability. 0000058544 00000 n Sign in to Site Administration, and navigate to Configuration > Common Site Settings > Options. Information and systems interconnected by the networks are important business assets. User Review of Webex Calling: 'Webex Calling was the program that we leveraged for all virtual calls throughout the company, prior to moving everything to MS Teams. Hardened systems with appropriate access and controls further restrict system capabilities to only those that are explicitly required and tolerated for expected system functionality. ISO is annually reviewed for recertification. Meaningful description, such as Webex SIP Trunk. This centralized collaboration management portal offers us troubleshooting Data residency options Choose where your data is stored. User Review of Webex Calling: 'We use Webex Calling for cloud calls and messaging to clients and other team members and its security is very high. If you set the number of minutes to 0, your meeting is locked when it starts. If meeting security is your primary concern, we recommend using scheduled Webex meetings which have a comprehensive set of configurable security features. protects the identities of both senders and receivers. , Keep track of your calls and voicemail through call history and find and connect with your colleagues through the in-app directory. Businesses, institutions, and government agencies worldwide rely on Webex Calling for critical business communications. When users are placed into the lobby of a meeting, they are categorized into three groups to simplify user screening and meeting admission choices: Internal users (authenticated users in your organization), External users (authenticated users in external organizations), Unverified users (users who have not signed in and are not authenticated). View with Adobe Reader on a variety of devices, tools.cisco.com/security/center/publicationListing.x, cisco.com/web/about/doing_business/trust-center/transparency-report.html, Contact Cisco Sales to get started with a free 90 day trial of Webex Calling, Learn more about security on the Webex collaboration platform, Learn more about the Webex Single Platform Advantage, Webex Control Hub Diagnostics and Troubleshooting At-A-Glance. Access controls consistent with this policy are applied to each system, application, database, or network utilized to manage various types of data classifications and the users who access that data. Online collaboration must provide multiple levels of security, from scheduling meetings to authenticating participants to sharing content. H4QMO0Wjre|-nc"? Webex Calling is affordable. You must leave at least one country or region enabled for callback. In the Webex Meetings Security and Personal Room Security sections, check Automatically lock the meeting [x] minutes after meeting starts, and choose the number of minutes from the menu. Webex Cloud allows users to focus on what matters most. Infrastructure asset management is the combination of management, financial, economic, engineering, and other practices applied to physical assets with the objective of providing the required level of service in the most cost-effective manner. This software makes calls both audio and video in high difinition. Make calls for business on your phone or desktop. Information, information systems, and all related assets are critical and vitally important to Webex Calling business processes. You can customize session types to control content sharing and other Webex features, like file transfers. This measure ensures that only people with an invitation can join the meeting when using a phone or video conferencing system. Help secure your content Get end-to-end encryption for files, messages, and whiteboards. easy to bring people together, think about how you want to control whos in the space. The operations team has extensive operational processes to support high availability. WebEx also has Call Me feature, which means you will receive a direct call when its time for the meeting. The documentation set for this product strives to use bias-free language. The platform also allows for migration to the cloud and offers the option to Bring Your Own Carrier as part of the Webex Cloud Connect provider network. The security of our products is independently verified by a team with hundreds of security advocates across multiple functions. 8.13 Business continuity and disaster recovery. Security is in our DNA. . These data centers are strategically placed near major Internet access points and use dedicated high-bandwidth fiber to route traffic around the world. To change the lobby settings for scheduled meetings and personal room meetings. The entire failover process is automatic and will occur in near real time. Webex Calling is a core service within the Webex product line and runs on the Webex collaboration platform. Subscribers are registered in Webex Identitya cloud scale identity platform that provides either standalone identity management or customer premises hybrid identity integration. Processes are in place to monitor the use of information processing facilities, and the team regularly reviews these activities. Elevate a call to a meeting Move your call from one device to another, or turn it into a video meeting without skipping a beat. These controls consist of standardized processes for requesting, approving, granting or revoking, modifying user access, user role definition. Important qualities include: Integrated collaboration One application for calling, meetings, messaging, polling, and events Consistent and intuitive experience All Webex services includingWebex Calling have secure default settings out of the box, thereby enabling users to start collaborating freely without having to worry about configurations. We use Secure Hypertext Transfer Protocol (HTTPS) to encrypt data while in transit between your device and our servers, which You can add extra security by adding moderators for teams and spaces with sensitive information. A unique name, such as Webex. The Webex Cloud is a communications infrastructure purpose-built for real-time web communications. Looking for a solution from a Cisco partner? Use the API to poll for events to archive application content. End-to-End Encryption As confidential meetings over Webex increase, we're augmenting our End-to-End Encryption built on a standards-based cryptography model where data in transit, in use, and at rest is encrypted. 0000041858 00000 n Webex Calling is designed and built with security and availability methods and procedures that address physical access and protection, network connectivity, remote and local access, application and server management, availability, and protection of customer-sensitive data. Attendees must have added a phone number and PIN to their profile settings to do so. Under Security Options in the Webex section: Go to the Webex Meetings section, and check All meetings must be unlisted. *Lock out an account after a configurable number of failed login attempts, Deactivate an account after a configurable number of inactive days, *Add a CAPTCHA security check in the signup form which requires new users to type the letters or digits of a distorted image that appears on the screen, *Require email confirmation of new accounts, Require specific rules for password format, length, and reuse, Create a list of prohibited passwords (for example, password), *Force users to change password at regular intervals, Set a minimum time interval when users can change their password, Require strong passwords for meetings (Include registration and panelist passwords), Webex best practices for secure meetings: Site Administration, Small business account management (paid user), Enable Personal Room (When enabled, you can turn this on or off for individual users), Automatically lock the meeting [x] minutes after meeting starts, Webex Meetings Security and Personal Room Security, They wait in the lobby until the host admits them, Enforce meeting password when joining by phone, Enforce meeting password when joining by video conferencing systems, Enforce event password when joining by phone, Enforce training password when joining by phone, Show CAPTCHA when attendees enter a host's Personal Room, Require login before site access (Webex Meetings, Webex Events, Webex Training), Require users to have an account when joining by phone, Hide meeting link from attendee view within meetings (Meetings and Events), best practices for secure meetings for hosts, Use Scheduled Meetings for comprehensive security, All meetings: Lock meetings after a default time, All meetings: Use the lobby to control meeting access for guest users, Know who you're letting into your Webex meeting, Scheduled meetings: Enforce meeting password when joining from phone or video conferencing systems, Scheduled meetings: Don't allow attendees to join before the meeting host, Personal Room Meetings: Use CAPTCHA for guests joining Personal Room Meetings, All meetings: Disable callback to certain countries, All meetings: Control content sharing and file transfer, Create custom session types for your Cisco Webex site, in Site Administration, Allow participants to share during meetings, All meetings: Make all meetings accessible only to users in your site, by requiring sign-in when joining a meeting, event, or training session, All meetings: Hide the meeting link from attendees, within meetings, prevent third-party virtual cameras from loading in Webex Meetings, Webex best practices for secure meetings: hosts, Webex best practices for secure meetings: Control Hub. Webex App uses various security frameworks, to protect your files and messages while in transit and when they're stored in the cloud. Asset management can include inventory of physical hosts as well as virtual machines. 0000049965 00000 n Cloud-based telephony must provide multiple levels of security for tasks that range from placing calls to authenticating mobile participants to collaborating using the Webex App and Webex Meetings services. Effective security begins with Webex site administration; which allows administrators to manage and enforce security policies for host and presenter privileges. 0000015051 00000 n When checked and the host requires sign-in, attendees must sign in from their phones. Cisco provides Webex Calling services through geographically redundant data centers. HW]L3mp0 g={l<1Bl67v64aMT]m">Tj/U+uR[RJFjV;3-xs;;W^]#."N@?/lnk !kaM.n^t}:A 9RX[?RjF[a FR? B}._X{o We absolutely recommend that you keep your number of administrators to a minimum. As a business we use Cisco Webex Meetings as well, which obviously compliments Webex Calling with being from the same vendor. In the Site Options section, check Enable Personal Room (When enabled, you can turn this on or off for individual users). It doesnt prevent attendees from copying and sharing meeting links from their email invitations. Ciscos Security and Trust Organization oversees security and privacy for Webex, and publicly discloses security vulnerabilities. Operations management is responsible for all assets deployed within the service platform environment. The Webex Calling APIs provide an interface for third-party provisioning, which can be used to provision Webex Calling users. . and customer consumable APIs. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification in your scheduled and personal room meetings. 0000055483 00000 n Cisco recognizes the importance of fraud detection. It has all the essential business calling capabilities you are likely to need. Cisco manages a vendor security assessment program to ensure that all third-party services provided to Webex Calling maintain a security posture commensurate with security risk and compliance requirements. The combination of tools, processes, and awareness training introduced in all phases of the development lifecycle helps ensure defense in depth. When enabled, Webex prompts all hosts and attendees for their credentials when they join a meeting, event, or training session. With Webex Calling cloud messaging service helps to . This requirement prevents anyone getting into the meeting or training session without proper credentials. respects your data privacy, is highly secure by default, and has governance and Webex Calling has business continuity plan scripts for its operational units. Personal Room Meetings can be enabled or disabled for all users in your Webex site. Also, consider restricting video conferencing systems from dialing into a meeting that requires attendees to sign in. }l8lRN9Eb'Y}eck Call Controls provides information about active and past calls and can . With standards-based Zero-Trust secure E2E encryption and secure identity, Webex is setting the security bar higher for confidential meetings on the Webex application and devices. Incident Command may accelerate the publication of a security announcement describing the vulnerability in this case without full availability of patches. You can also invite people outside your organization, such as vendors and customers, to collaborate with you. Compliance with these standards entails maintaining a high level of operational security, performing vulnerability assessments and penetration tests, undergoing annual audits by a third-party auditor, and adhering to an SLA for incident response times. Incident Command uses different mediums to publish information, depending on the severity of the security issue. That's why we are committed to supporting our on-premises based calling and contact center portfolio and enabling migration to our dedicated instance cloud offerings. Ability to work efficiently in a highly demanding team-oriented and fast-paced environment H/W troubleshooting & Vendor coordination Self-motivated with the ability to dive right in, be effective and make a difference Experience working with multiple departments and managing multiple tasks concurrently Apply on the website Featured This process includes the following components focusing on policy: Ratification, approval, and implementation, Annual review, updates (as necessary), and recertification, Annual communication and awareness training. Devices are auto created in Unified CM . It is a repeatable and measurable process designed to increase the resiliency and trustworthiness of Cisco products. However, the app cant At the same time, Webex delivers a great user experienceone that doesnt compromise security. Not signed in (identity is not authenticated), Signed in, but belongs to an external organization. No matter where you are working, you can rely on Webex to call and connect with anyone on any device. For all organizations and their users, security is a fundamental concern. To require sign-in, when joining a meeting or training session by phone, check the following boxes: Under the Webex Meetings section, check Require users to have an account when joining by phone. . 8.9.1 Administrator and developer background check. Again, Incident Command may alert customers, even without full availability of patches. Keep in mind, that using this option limits your meeting, event, or session to internal attendees (users with an account on your Webex site). Media streams between SIP endpoints and the service are secured using the Secure Real-Time Transport Protocol (SRTP), as described in RFC 3711. Access control policy requires the implementation of user accounts and access controls for systems and applications requiring access to configuration and information. In our organiation, we uses Webex Calling for all this purpose for all internal or external communication. With Webex Calling features, connecting with people is easier than ever. Virtual meeting spaces such as WebEx, Google Meet, Microsoft Teams, and Zoom have also become targets. Webex security is built-in as a key foundational element and is secure by default. Overview Devices Contact Cisco Sales to get started with a free 90 day trial of Webex Calling. Management and resources maintain strict control over the internal or external distribution of any kind of media. You Sign in to Site Administration, and go to Configuration > Common Site Settings > Audio Settings. 0000166111 00000 n Some examples of tools include: Product Security Baseline (PSB) requirements that products must comply with, Threat-builder tools used during threat modeling, Validated or certified libraries that developers can use instead of writing their own security code, Security vulnerability testing tools (for static and dynamic analysis) used after development to test against security defects, Software tracking that monitors Cisco and third-party libraries and notifies the product teams when a vulnerability is identified, 2.3 Organizational structure that instills security in Cisco processes. Customer support engineers ensure that all systems and client applications are up and operational by utilizing tools that continuously monitor the health of every system component. Support engineers also monitor network operations and respond to network emergencies as well as act as a critical communication link between customer support and its clients. Inside Cisco IT, we started using Webex Control Hub and haven't looked back. Audit logs record all user activities, exceptions, and information security events. Backup integrity is tested at least monthly in practice, and backup testing is required in conjunction with annual testing of the contingency plan. For audio, video, and screen sharing, we encrypt shared content using the Secure Real-Time Transport Protocol (SRTP). To prevent attendees from joining before the host, uncheck the following boxes: Allow attendees or panelists to join before host (Meetings, Training and Events), The first attendee to join will be the presenter (Meetings). Help secure your devices Force PIN-lock and remote wipe compromised mobile phones. Any anomaly resulting in alarms is addressed based on severity. Schedule an Audio Conference with ANI/CLI Authentication Move from home to mobile to the office with #Cisco Webex Calling. These facilities provide physical, environmental, and access security, protecting Webex Calling physical and virtual application environments. 0000001036 00000 n 0000040467 00000 n Webex Calling protects information assets in a manner commensurate with their sensitivity, value, and criticality. All operating service elements, such as provisioning and configuration web interfaces, are designed in an active/standby architecture and can be manually migrated (failover) from one data center to another in the event that one data center becomes unavailable. Learn more about Webex Meetings security. Segregation of duties is enforced as a method for reducing the risk of accidental or deliberate system misuse. Easily direct calls Take more business calls with a phone menu, extensions, and intelligent call routing features. Webex has security that is built-in, not bolted on. Hosts can admit guests who are legitimate attendees, and deny entry to the attendees who aren't. If you don't lock your meeting, anyone who has the meeting link can join it. Following a real-world incident, follow-up actions and post-mortem analysis is conducted for the purpose of evaluating and improving future operations. trailer <<75DCCBF393BE467484FDA5155A20E2B7>]/Prev 1115602>> startxref 0 %%EOF 199 0 obj <>stream The operations team achieves this network security through both technical means and management procedures. Data centers are SSAE-16 and SOC-2 compliant, and are evaluated annually for SOC2 attestation of compliance in the areas of physical security perimeter, physical entry controls, securing offices, rooms, and facilities, protecting against external and environmental threats, working in secure areas, supporting utilities, cabling security, and delivery and loading zones. Communications Webex Applications, Webex Room devices and the Webex Cloud occur over encrypted channels. These tools alert personnel at the first sign of any problem so that potential issues can be resolved even before they impact the operations of the network. For us, Webex Calling Webex Calling offers everything on a single app. Webex The interaction between the 2 is good and moving content and functionality between the 2 products and platforms is very easy. Cisco documents policies and procedures to handle security incident response and evaluation. The Cisco Security and Trust Organization - Incident Command is a dedicated global team that manages the inflow, investigation, and reporting of security issues related to Cisco products and services. Depending on whether you have a Webex Meetings and Webex App account, or Webex App account only, there are several ways you can secure meetings - lock meetings, restrict access. This setting also applies to Webex Webinars. Carrier-class availability is achieved via the following techniques: Geographic redundancy (ten data centers on three continents; see Figure 3), Automatic data replication within and between data centers, Distributed Denial-of-Service (DDoS) detection and prevention. Webex Local Gateway makes it easy for organizations to choose their own telecom provider for Webex Calling. As part of the program, key vendors are periodically reevaluated to ensure there are no changes to their security posture. Webex for Government supports end-to-end encrypted meetings in Webex App and Webex Meetings. The meeting host can see a list of attendees waiting in the lobby. 163 0 obj <> endobj xref We connect everything more securely to make anything possible. If an event were to effect one of Ciscos offices, the Webex Calling Operations team would be able to operate the network and service elements remotely via secure VPN access from anywhere in the world. ?9IZ#30j Fewer administrators means fewer opportunities for site setting errors. Not using the same username and . Allow attendees to join the audio conference (Meetings), Allow attendees or panelists to join the audio conference (Training), Allow attendees or panelists to join the audio conference (Events). Cisco is committed to publishing data regarding requests or demands for customer data that we receive from law enforcement and national security agencies around the world. Webex Calling is used by many global companies to provide a secure and easy to use collaboration tool. And that's not all! It's processed and stored until it's decrypted on your device. Move from home to mobile to the office with #Cisco Webex Calling. This feature avoids over-provisioning of multiple devices in Unified CM that helps to minimize the impact on cluster scaling and licensing usage. Welcome! Maintaining and ensuring network security at all levels is essential. We recommend that you enforce password requirement on users joining scheduled meetings from phone or video conferencing systems. Webex Calling and the Webex collaboration platform provide multiple levels of security for tasks that range from administrative functions to end-user interactions. The operations and security team preserves these logs to assist in future investigations and access control monitoring. There are multiple ways Webex is working to keep your data secure, ensure privacy, and helping you to meet your compliance challenges. Locking Webex meetings affects the meeting entry behaviour for all users. Although every person in the Webex group is responsible for security, the following are the main roles: Senior Vice President/General Manager, Security and Applications, Senior Vice President/General Manager, Collaboration, Vice President, Webex Platform and Infrastructure Engineering, Chief Information Security Office, Collaboration. Are you a Cisco partner? Webex Calling implements data encryption for access-side network communications access. 0000041466 00000 n It is important that the process of implementing any change is designed, reviewed, and communicated across all organizations, and that it is performed within a well-advertised time window. As an administrator, you can force meeting hosts to use the site-wide default meeting lock settings, or allow the host to set the number of minutes after the meeting starts when it gets locked. If you automatically lock the room, the icon turns red. To increase security for meetings on your site, you can prevent third-party virtual cameras from loading in Webex Meetings. }O>nK=Usu.ewzgl2L5WU8X2>S?UL'6g/23O>9| provide strong encryption for messages and files linked to in-app automation tools like bots or integrations or to Adobe Acrobat And it goes a step further: Webex is a collaborative . The offices where Cisco employees reside are physically independent from these data center locations. Create a SIP trunk for the calls to and from Webex via the Local Gateway with the following settings: Setting. Get tech and business insights, breaking news, and expert analysis delivered straight to your inbox. Examples include: 24-hour daily onsite security personnel, Non-descript and unmarked facilities with natural boundary protection, Silent alarm system with automatic notification of local law enforcement, Building code compliance to local governmental standards, Automatic fire suppression systems, dual alarm (heat/smoke), and dual interlock with cross-linked event management, N+1 redundant Uninterruptible Power Source (UPS) system supporting the entire data center capacity, with redundant backup generators, Location specific disaster recovery plan (seismic, flood control), Biometric scanning and/or 2-factor authentication for access, All ingress and egress through vestibules (man-traps), Access requires a valid government-issued photo ID, and all access history is recorded for audit purposes, Authorization required prior to access and provided only for legitimate business need, Shipping and receiving are walled off from co-location areas, For both ingress and egress, all material is inspected upon arrival by onsite security staff. 7W_2n/BO~Mfq5?L.b]5i [wuOq"4,^h6' ]@8VLc3pgfyqjd\3`L6 ~^bYh'ZW8z:{`(=|1"Y~ae oEq{ s'8#OzF^F _v&"c"`_1Ks9!$/!It }.~_p~9_, UlOv[FNy[ZJGb&(} nb!Oqt@%n pn&`O5P!`="eR%u.! This article collects the information you need in one place so that you can get started with hybrid services: design recommendations, end-to-end deployment guides (including how to register nodes to the cloud), troubleshooting tips, software release notes, and so on. Robust data center security A secure web conferencing solution has multiple pillars supporting it. Not sure Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Webex App brings messaging, meetings, and calling together in one place from the spaces and teams you create with other people. CallCabinet's Atmos integration benefits Dedicated Instance for Webex Calling users by providing a highly secure, compliant recording solution that resides in the Cisco data center. 0000001949 00000 n Webex Calling was designed for carrier-class availability (99.99% availability). Webex Calling stores organization and user data that may be critical to your business. We have always investedand will continue to investheavily in security and privacy. The meeting host activates their personal room when they join and deactivates the meeting room when they leave. Webex Calling provides the following features and benefits: Calling subscriptions for telephony users and common areas. If your organization works with sensitive information, we recommend that you require all users to have an account on your Webex site. Independent reviews are conducted on a regular basis to ensure that information security processes are adequate, complete, fit for their purposes, and enforced. Led by the chief security officer for cloud, this team is responsible for delivering a safe Webex environment to our customers. 8.7 Vendor management supplier relationships. Depending on the job role, additional security relevant training may be required. The team manages and controls the networksnot only to protect them from threats but also to maintain security for the systems and applications using the network, including information in transit. User Review of Webex Calling: 'Post covid most of IT organizations are allowing thier employee to work from home, with this WFH environment efficient collaboration and communication are most important to achieve organiztion goals. This allows all stakeholders to be informed about the change, anticipate issues from any perspective, be aware of it occurring, and be able to attribute anomalous behaviors, should they occur to the change being introduced. 0000027278 00000 n In all cases, Incident Command discloses the minimum amount of information that end users will need to assess the impact of a vulnerability and to take steps needed to protect their environment. Telephony callback fraud can happen when someone joins one of your meetings and uses callback to call suspicious phone numbers from different countries, which cost your organization money. In the Personal Room Security section, check the box beside Show CAPTCHA when attendees enter a host's Personal Room. 0000005041 00000 n 8.12 Information security incident management. 0000039609 00000 n This paper outlines in detail the core security measures that underpin Webex Calling and the Webex collaboration platform infrastructure it runs on to help you with an important part of your investment decision. An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment. The organization maintains its operations, including spare capacity in multiple data centers, to ensure continuous availability. The Webex Security and Privacy Difference. We recommend that you prevent attendees from joining before the host, unless you fully understand the security risk and require this functionality. 0000027622 00000 n Sign in to Webex Administration, and go to Configuration > Common Site Settings > Options. Incident Command has observed active exploitation of a vulnerability that could lead to a greater risk for Cisco customers. The type of reporting varies according to the following conditions: Software patches or workarounds to address a vulnerability, or a subsequent public disclosure of code fixes is planned to address high-severity vulnerabilities. Ribbon Session Border Controllers (SBCs) are deployed locally or in the cloud to provide a voice firewall between an organization's network, their preferred telecom provider and Webex Calling. Internal and external authenticated users have signed in and verified their identity. it or let them in. The Webex cloud is a communications infrastructure purpose-built for real-time audio, video, and content sharing. Webex Calling has also conducted a HIPAA self assessment based on the U.S. Department of Health and Human Services (HHS) Security Risk Assessment tool, as well as a Payment Card Industry Data Security Standard PCI DSS v3.2.1 self-attestation of compliance. Now is the time to consider an enterprise cloud phone system. With sensitive data, companies trust Cisco. Our mission is to enable collaboration without compromise. Webex Calling was built from the ground up to provide end-to-end security for you. Read more about the Secure Development Lifecycle. Most internet and cell phone providers offer this for free or low cost to subscribers. 0000040953 00000 n Voice technology. Go to the Webex Events section, and check All events must be unlisted. All employees and contractors are required to sign off on having read and understood the Cisco Policy and IT Handbook. We will not be switching between apps on your devices as often, and it'll be easier to track the time your employees spend in Webex. Having vast knowledge on network and voice products from different . hb```b``y }ADX8~8SUgI The Webex App app supports identity providers that use Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 ){BO0 P+ Posted on January 28, 2022. We recommend that you mark all meetings as unlisted, unless your organization has a specific business need to display meeting titles and information publicly. All available security and compliance information information for Webex Call, its data handling policies, its Microsoft Cloud App Security app catalog information, and security/compliance information in the CSA STAR registry. This setting also applies to Webex Webinars. Cisco remains firmly committed to maintaining leadership in cloud security. Webex Calling is certified to these standards: SOC 2 Type II for applicable trust services criteria for security, availability, confidentiality. All the Webex products and services are built using Ciscos Secure Development Lifecycle (CSDL) which ensures that our products are built to a security baseline. See how Be The Match, in partnership with ePlus, harnesses Cisco's secure collaboration technology to save more lives, faster than ever. Description. Stanley Toh, Head of Enterprise End-User Services and Experience, Broadcom Read More Leading the industry in VoIP calling. Join 92,000 Industry Leaders. In addition, the Webex Calling solution is designed and engineered such that if one of its data centers becomes unavailable; traffic can be redirected and processed by another data center. Cloud Collaboration Security Technical Paper Series - Cisco Webex Application Security, Cisco Webex Tech Ops and Security - Frequently Asked Questions (FAQs), Cisco Webex Meetings Security Technical Paper, Small business account management (paid user), Prerequisites for the Meeting Experience in Webex App. WebEx does one better here by allowing users to join a meeting using any "any Cisco or standards-based SIP video device." Skype is a good example. The 24x7 Webex Calling Security Operations Center (SOC) monitors system logs as well as Intrusion Detection System (IDS) and firewall alerts to detect and prevent attacks or misuse. The hybrid working model has escalated the need for cloud migration to ensure compliance, security, flexibility, and adaptability for businesses worldwide. The initiation of an event is separate from its authorization. Log in to see additional resources. If enabled for your Webex site, they can be enabled or disabled for individual users. Because it's so easy to bring people together, think about how you want to control who's in the space. In the Webex Allowed Callback Countries section, check or uncheck the corresponding check box for a country or region to enable or disable it. Participants who join using the Webex application must authenticate, so Webex doesn't prompt them to authenticate when they connect to audio. This setting applies to Events (classic). Set risk-based access policies and see user activities. Operations continuously monitors all servers, Internet connectivity, latency, availability, bandwidth, and severity in maintaining these server network performances. When you schedule a space meeting, it includes everyone in your space at a specified date and time, whether it's a space with one or more people. Detection, prevention, and recovery controls, along with appropriate user awareness procedures, protect against malicious code. Learn more about the Webex Single Platform Advantage. Its never your responsibility to opt-out of sharing your data, or change settings in order to be protected. Webex helps to simplify business processes and improve results for sales, marketing, training, project management, and support teams. Webex Calling is a cloud solution delivered through the Webex cloud, a highly secure service-delivery platform with industry-leading performance, integration, flexibility, scalability, and availability. No one can enter the room until you unlock Legal and compliance Webex Calling also has SOC 2 Type 2 attestation to the applicable trust services criteria and related controls of security, availability, confidentiality and privacy. Webex Calling uses computing equipment located in multiple data centers around the world. All user and administrator activity is logged. Additionally, Cisco InfoSec Cloud works with other teams across Cisco to respond to any security threats to Webex. Go to the Webex Events section, and check Enforce event password when joining by phone. +j"E5y 7`lQ*Rf.FqKJc=i$ E endstream endobj 172 0 obj <> endobj 173 0 obj <> endobj 174 0 obj <>stream Webex Calling makes it easy to move to the cloud at your own pace by bringing all the functionality you need together for calling and collaboration in one simple package. 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